Testimonials
Jonathan Hazeldine - Commercial Lead - Property
"Ensuring that we align ourselves with flexible, committed and effective suppliers is key to our success in ensuring we maximise room availability & standards for our guests at all times.
We prefer to work with companies where we have direct access to decision makers and key personnel, and this is certainly the case with SMS & their MD Charlotte. We receive constant first-class operational support in maintaining the c50k rooms across our nationwide estate.
Charlotte and her team have been supporting Travelodge for over 12 months and their workload has steadily grown. This is testament to their commitment to service, innovation in identifying and implementing first time fixes and the focus given by management at all levels.
Travelodge would have no hesitation in recommending SMS to any other business with a large complex estate, they have been a welcome additional to our Supply Chain."
Neil Clowes - Managing Director
Apt and Able have been assisting SMS for over 3 months now and it is refreshing to work with a company that is as insistent on providing an excellent service as we do ourselves.
Charlotte has been supportive, understanding, informative and totally approachable in her quest to make us feel part of the team and her efforts have been successful, in that we are proud to be considered a valuable commodity within her growing empire.
SMS staff have also been extremely helpful and friendly with our operatives, in an industry that is ever so slightly different to anything we have encountered before, their support is invaluable to us and we thank them for this whole heartedly. We will continue to grow our allegiance with SMS and are excited and enthusiastic about the future
Thanks to Charlotte